How we keep in touch
The way we keep in contact with you will differ depending on whether you are paying in, no longer paying in or retired.
Paying in
Active Member Newsletter - Gwent Pension News
This newsletter is issued every year through My Pension Online or in the post. It is issued at the same time we issue Annual Benefit Statements and explains how to access your statement through your My Pension Online account. It contains useful information about any changes to scheme rules, topical pension issues and updates on the service we provide to you.
Annual Benefit Statements
Every year we will issue an electronic statement through My Pension Online which you will be able to view through your account.
Don't forget to let us know if you:
- change address or email address
- change your partnership status
- wish to change your nomination of beneficiary for death grant
No longer paying in
Annual Benefit statements
Every year we will issue and electronic statement through My Pension Online which you will be able to view and print off through your account.
Don't forget to keep in touch with us and let us know if you:
- change address or email address
- change your partnership status
- wish to change your nomination of beneficiary for death grant
Receiving your LGPS pension
Pensioner Newsletter - Gwent Grapevine
This is the newsletter we issue every year in December to keep you up to date with what is happening with the Greater Gwent (Torfaen) Pension Fund and in the pensions world in general.
P60 End of Year Certificates
A P60 is a certificate showing the pension paid and the tax deducted during the previous tax year. We will send you a P60 in May each year. You can also view and print off your P60 details through your My Pension Online account.
Payslips
We send a payslip to you at least three times a year in March, April and May. You can also view your payslips online through your My Pension Online account
Pension Increases
Your pension is increased every April in line with the cost of living (Consumer Price Index) every April. We will always tell you about any increases to be applied to your pension in the Gwent Grapevine newsletter.
Don't forget to keep in touch with us and let us know if you:
- change address or email address
- change your bank or building society account
- accept another job where you can join the LGPS
- change your partnership status
- wish to change your nomination of beneficiary for death grant