01495 766266
When you call the Greater Gwent (Torfaen) Pension Fund, you will be greeted by our automated telephone system.
You will be asked to select your preferred language (Option 1 for English or Option 2 for Welsh), after selecting this you will be asked to choose the option that best matches your enquiry.
The system will talk you through each option and the following information will help you to pick the right option to speak to the right team.
Option 1 |
Option 2 |
Option 3 |
For My Pension Online – Login and Registration Issues |
For Pension Payroll Queries (For Pensioners Only) |
For Pension Benefit Queries |
If you need help logging in to or registering your My Pension Online account. |
This is for pensioners who are being paid a pension by us |
This is for members who are currently paying into the LGPS or who have previously paid into the LGPS |
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When emailing the team, please include your full name, national insurance number and date of birth with your query. |
When emailing the team, please include your full name, pension reference or national insurance number and date of birth with your query. |
When emailing the team, please include your full name, national insurance number and date of birth with your query. |
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By email: [email protected] |
By email: [email protected] |
By email: [email protected] |