Contact details
For Pension Benefit Queries
This is for members who are paying into the LGPS at the moment or who have previously paid into the LGPS
By phone: 01495 766266
By email:
When emailing the Greater Gwent (Torfaen) Pension Fund, please ensure you provide your national insurance number, date of birth and full name with your query.
For Pension Payroll Queries (For Pensioners Only)
This is for pensioners who are being paid a pension by us
By phone: 01633 647799
By email:
When emailing our Pensions Payroll Team, please ensure you provide your Pension Reference Number or National Insurance Number, date of birth and full name with your query.
For My Pension Online – Login and Registration Issues
If you are having problems logging into or registering your My Pension Online account.
By phone: 01495 742299
By email: